At YallaTasker, we're passionate about connecting people who need tasks completed with those ready to work. As our community grows across the UAE, it's vital that we uphold values of trust, respect, and professionalism. These guidelines exist to ensure a safe, fair, and enjoyable experience for all users.
YallaTasker is here to support a reliable and secure platform, and to assist with any issues that arise. In return, we appreciate your cooperation and timely communication with our support team. If you believe someone has violated our guidelines, please report the matter promptly via the "Report as Inappropriate" button within the task or comments section, or by contacting our Support team directly.
These guidelines will continue to evolve as YallaTasker expands across the UAE.
1. Task Posting Guidelines
- Tasks must be legal under UAE laws
- No prohibited or restricted items
- No adult or escort services
- Task descriptions must be clear with defined scope, timeline, and budget
- Posts must relate to actual tasks (not promotions or advertisements)
- No alcohol-related tasks in accordance with UAE law
2. Privacy and Information Sharing
- Private contact details must not be shared publicly
- Sharing third-party links or social media accounts in public areas is not permitted
- Contact info can be exchanged only after a task has been assigned
3. Unacceptable Behaviour
We expect respectful conduct across our platform. We do not tolerate:
- Hate speech, threats, or promotion of violence
- Racism, discrimination, or harassment of any kind
- Illegal activities (e.g. theft, drug use, vandalism)
- Trolling, off-topic or inflammatory comments
- Attempts to influence or harass other users regarding offers or reviews
4. Fair Play and Trust
- No fake reviews or profile boosting
- No data harvesting or lead generation
- No leaking tasks off-platform
Taking tasks off YallaTasker means losing access to:
- Customer Support
- Secure payment system
- Protection under our Terms & Conditions
- Task reviews and ratings
- Insurance coverage (where applicable)
5. Pricing, Fees and Payments
- All offers must include the full price
- No partial, hourly, or negotiable quotes
- Cash payments are not supported
- Payments are held in escrow until completion
- Accepted: Debit/Credit Cards, Apple Pay, or other local options
Cancellation Policy: If a task is cancelled after being assigned, funds will be returned minus the platform fee.
6. Task Accountability
Both posters and Taskers are responsible for completing jobs professionally and respectfully.
- Poor reviews or ratings
- Temporary or permanent suspension
7. Account Requirements
- You must be at least 18 years old
- Your account must reflect your real identity
- No duplicate accounts allowed
8. Profile Standards
- Profile must include your real name (per UAE ID)
- A clear, front-facing photo is required
- No fake names or avatars
9. Cooperation with YallaTasker Team
When contacted by our Support team, users are expected to reply promptly for quick resolution.
Thank you for helping us grow a safe and respectful platform.
– YallaTasker Support Team